| Q. |
How long will Manzanita last? |
| A: |
Manzanita is not a perishable, fresh cut item such as fresh flowers. It is a hardwood. While more pliable when first harvested, it normally dries within 2 weeks and the leaves fall off. No need to put in water. Manzanita is very sturdy, however the very tips snap off easily which is normal, and will not adversely affect the look of the branches. |
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| Q. |
How wide are the branches? |
| A: |
All pieces are unique. Manzanita is not grown in groves, on farms, or controlled or cultured in any way like other branches used for floral purposes. It grows in the wild at high elevation, and is harvested exactly where it grows. Harvest areas constantly change, and Manzanita will vary in appearance and shape depending on the harvest area, and time of year. Each piece is truly a unique product. Because of the nature of Mazanita, it’s always best to have extra pieces on hand if needed. Click here to see a size chart to get an idea of the proportions. |
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| Q. |
Can you pick out the branches that I need according to width? |
| A: |
For special requests, please use the Special Instructions box at checkout. Our shipping department will do their best according to stock on hand. |
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| Q. |
Can I exchange pieces that are not suitable for my needs? |
| A: |
Yes. Please see our Returns and Exchanges page for details. To avoid a lengthy and expensive exchange process, please specify during checkout what type of branches you are looking for, and we'll do our best to accommodate your request subject to the stock on hand. Use the Special Instructions Box during checkout to type your message. |
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| Q. |
Why is shipping so expensive? Do you charge for handling? |
| A: |
Our shipping fees are quoted directly from our shipper. Trees and branches are large, cumbersome items and regularly require boxes that are regarded by shippers as "dimensional weight" items. In this case, it's not the weight of the package, but the total dimensions. |
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| Q. |
Do you ship to Canada? |
| A: |
Yes, we ship to Canada. We will send you an updated shipping fee for confirmation after your order is placed. |
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| Q. |
Can I paint the Manzanita branches or can you paint them for me? |
| A: |
The natural Manzanita pieces are suitable for painting. We offer these pre-painted in white, silver and gold. Please see our website for details. |
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| Q. |
What color is the Natural Manzanita? |
| A: |
The colors can range slightly from a dark copper color to a light brown, to a brick red. Fresh Manzanita can sometimes be a lighter brick red or burnt orange that sometimes may or may not turn darker over time. Manzanita is a natural product and the exact colors and shapes are not predictable. |
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| Q. |
Are the branches already set in a base? |
| A: |
All of our products ship without a base or stand. |
